Privacy Policy

All capitalized terms that are not otherwise defined in these terms have the meaning given to them in the Terms of Use.

Primeclass (hereinafter “Platform”, “we”, “us” or “our”) respects your rights regarding your privacy and information. We have prepared this Privacy Policy (“Privacy Policy”) to help you understand how we collect, use, provide, store and disclose information collected from and about you when you use the Platform Services. Unless otherwise stated or referenced to another policy, this Privacy Policy applies to your use of the Platform Services. This Privacy Policy also describes the options available to you when using and accessing information, as well as updating and correcting it.

As used herein, the term “use” means using the services of the Platform, accessing, installing, registering, connecting, downloading, visiting or viewing the contents of the Platform.

This agreement is a legally binding agreement between you and the Platform, and by using the content and services of the Platform, you agree to this privacy policy and the Terms of Use. You should read this Privacy Policy in conjunction with our Terms of Use and any other agreement or policy we offer that governs your use of the Platform Services.

You must not use the Platform Services if you do not agree to this Privacy Policy, the Terms of Use and any other agreement or policy governing your use of the Platform Services.

1. Information you provide to us directly

The Platform may receive different information from or about you depending on how you use the Platform Services. The following examples will help you better understand what information we may collect when you use the Platform Services.

Please note that the Platform is not responsible for how others use information that is public or otherwise available to users accessing the Platform Services.

When you register for and use the Platform Services (including through a third party platform), we collect any information that you provide to us directly.

Registration information

To use some features of the Platform, such as purchasing or registering for a course, you must create an account. In this case, we collect and store any registration information provided by you, such as email address, password, date of birth, age, and assign you a unique identification number ("registration information").

Profile Information

You may also provide additional information about yourself, including, but not limited to, photos, title, website link, social media profiles, and other information ("profile information") provided when you create a profile ("profile"). Your profile and profile information will be made available to others.
Publicly posted / public information materials
Certain parts of the Platform allow you to interact with other users and/or post, share, exchange or otherwise publicly communicate informational materials, such as by posting your comments on a course page, sending messages to other users, or posting photographs (collectively, “publicly posted” or “public information materials"). We may collect and store publicly posted and public information materials. Depending on the placement, publicly posted and public information materials may be available or visible to other users.

You hereby grant the Platform a non-exclusive right and license to reproduce, distribute, display, offer, research and otherwise use and exploit the publicly posted and public information materials.

The content (courses, programs, material) posted on the main page of the Primeclass.io website is content created jointly with the authors of the courses, where the final intellectual property rights and copyright belong to Primeclass. You hereby grant the Platform the exclusive right and license to reproduce, distribute, display, offer, research and otherwise use and exploit the publicly posted and public information materials.

On the territory of Ukraine, the interests of Primeclass.io are represented by an authorized partner:
FLP Kovpak D.I.
TIN 3177803362
[email protected]
Course Information
The platform allows you to register and participate in online courses taught by tutors on a variety of topics. In this case, among other things, you will have access to comments on the courses of other participants. We collect course-related information, including, but not limited to, course name, assignments, post-course assessment results, interactions with instructors, assistants, and other students, responses to questions, essays, and other items submitted to meet course requirements (“information”). about the course).

You hereby consent to the transfer of registration information, profile and course information to teachers and their assistants. The platform does not provide teachers and assistants with student email addresses. The Platform does not control how teachers or assistants process registration information, profile information or course information, and is not responsible for the use of such information by teachers and assistants.
Payment Information
If you make a purchase through the Platform, we may collect certain information relating to your purchase (such as your name and email address) necessary to process your order. You will be required to provide certain payment information directly to our payment processing partners, including, but not limited to, your name, credit card information, billing address, and zip code. We do not access, store or collect your credit card information.

If you are an educator, you will link your valid PayPal account or other account to your Account so that we can pay you the Fee. When you link such an account, you authorize us to collect and use certain information about those accounts to process payments, which includes your billing account email address or account ID, postal address, and other information necessary for us to could send a payment to this account.

We do not access, store or collect information about your payment card or bank account. The collection, use and disclosure of your information will also be subject to the privacy policies and other terms and conditions of the payment account providers. You should read these privacy policies, terms, and other agreements.
Information obtained through a third party platform
The Platform may contain links to third party websites, and you may also access the Platform through third party platforms such as Facebook. If you use third party platforms, including any mobile and/or other Internet-connected device (“wireless devices”) or follow third party links, the collection, use and disclosure of your information and your use of the Platform will be governed by the privacy policies and other terms of such third parties. persons or third party platforms. You should review such privacy policies, terms, and other agreements.

When using the Platform through third party platforms, you authorize us to collect and use information from your profile or account on a third party platform, in accordance with the terms of such third party platform, your privacy settings and this Privacy Policy.

By way of example only, we may collect some or all of the following information from your third party platform account when you register for or use the Platform through third party platforms:

  • Your full name;
  • your profile picture or its URL;
  • your identification number linked to public information such as your name and profile picture;
  • the email address used for registration;
  • your physical location and the devices you use to access it, including wireless devices;
  • Your gender;
  • your date of birth;
  • List of friends or contacts.
You may prevent a third-party platform from providing us with certain information about you, but if you do so, you may not be able to use some features of the Platform.
Newsletter, support request, possible misuse
When you request support, report a problem, concern, potential misuse or other matter regarding the Platform Services, including prior to creating an account, we may collect and store your contact information, messages and/or other information about you, including but not limited to but not limited to, your name, email address, location, operating system details, IP address, any information provided during the messaging process, and/or other information that may be obtained through automated means as described herein. We reserve the right to conduct further research and obtain additional information as needed. We will use this information to contact you and investigate your request/message in accordance with the provisions of this Privacy Policy.

2. Information we collect through automated means

Technical information and usage data
When you access the Platform, including by browsing our courses, we collect certain information through automated means. This information may include, but is not limited to: (a) technical information about your computer or wireless device, such as your IP address, device type, operating system type and version, unique device identifier, browser, browser language, domain, and other information about system, platform type (hereinafter referred to as "technical information"); and (b) Platform usage statistics, including courses studied, time spent on the Platform pages, pages visited, search queries, click data, parts of the Platform used, date and time, and other Platform usage information (“Usage Data”) ).

Technical and usage data that may be associated with your personal information is collected using server log files and tracking technologies such as: (i) cookies that websites send to your computer or wireless device to identify you. browser or mobile device, as well as storing information in your browser settings; (ii) web beacons, which are small objects that allow us to evaluate the actions of visitors to the Platform. For more information on how we use cookies and other technologies, please read the additional information in this Privacy Policy under "Cookie Policy"

Geolocation information. The IP addresses received from your browser or device may be used to determine your approximate location, such as the city, state and/or country corresponding to the IP address.

3. Cookies and data collection tools

Like many sites and application providers, the Platform (and/or service providers acting on our behalf, such as Google Analytics and/or our third party advertisers) may use server log files and automated data collection tools such as cookies, tags, , scripts, device or browser fingerprint information, and web beacons (collectively, "data collection tools") when you use the Platform. In some cases, we associate the information collected in this way with other data provided by you and collected from you in accordance with this Privacy Policy. These data collection tools automatically track and collect certain technical and usage data sent by your browser when you use the Platform. In some cases, we associate technical information and usage data with other information about you.

We use cookies for various purposes, such as: (i) analyzing the use of the Platform; (ii) providing more personalized navigation; (iii) provide you with easier access to the Platform; (iv) improve the efficiency of the use of the Platform in a way that is as focused on you as possible and can be recognized when you return to the site.

We may also use web beacons and other technologies for a variety of reasons, such as: (i) to let us know when certain pages or emails are opened; (ii) make advertising more effective by excluding our current users from advertising and identifying the source of a new install.

The platform uses the following types of cookies:

Preferences. We use preference cookies to remember information about your browser and your preferred way of working with the Platform, that is, we fix the necessary settings that determine the appearance and operation of the Platform when you access it, for example, the selected language. Preference cookies provide greater functionality and match your preferences to the Platform.

Security. We use security cookies to enable you to log in and access the Platform, to protect against fraudulent logins to your account, and to detect, combat and protect against abuse or unauthorized use of your account.

functional files. We use functional cookies to improve the Platform, for example by remembering the volume at which you usually play videos.

Session state. We use session state cookies to collect information about your interaction with the Platform in order to improve it, as well as to facilitate your navigation on the site. We also use session state cookies to remember your login details and process your payment for courses. It is absolutely necessary to work with the Platform. If they are disabled, various functionality of the Platform will be broken.

You can set your browser to warn you about attempts to place cookies on your computer, restrict the types of cookies you set or refuse them altogether, but you may not be able to use some or all of the features of the Platform, your navigation will change or become less functional. .

Third parties we partner with to provide certain features of our site may use local storage objects, also known as flash cookies (LSOs), to collect and store information. Various browsers offer their own LSO removal tools. To manage LSOs provided by Adobe, click here.

By using the Platform, you consent to our use of cookies, web beacons, LSOs and other data collection tools in accordance with this Privacy Policy.

4. Analytics

We may use third party browser and mobile analytics services, including Google Analytics. These service providers use the technologies described above to analyze the user experience of the Platform, including by determining the third-party site from which you access, the frequency with which the Platform is accessed, events that occur, usage data, performance characteristics, application load time.

The information received is transferred to these service providers or collected directly by them. We use it to improve the Platform, understand its functionality on a computer or other device, and provide you with information that is of interest to you.

You have several options regarding our use of these analytics. For example, to prevent Google Analytics from using your information for analytics, you can install the Google Analytics browser extension by clicking here.

5. Internet advertising

We may use third party advertising technologies that allow us to advertise about our Services on other websites you visit and other applications you use. Ads may be based on various factors, such as the content of the pages you visit, information you enter such as your age and gender, your search terms, demographics, user-generated content, and other information we collect from you. These promotional messages are based on your current activities or activities over a long period of time, on our and other websites and online services, and are tailored to your interests.

We use third parties (such as ad networks and servers such as Google Analytics, DoubleClick, and others) to deliver these tailored ads to other websites and mobile applications. To deliver tailored advertising, these third parties may place cookies or other tracking technologies on your computer, mobile phone or other device to collect information about your use of the Platform as described above and may access those cookies and other tracking technologies on your computer, mobile phone or other device used to access the Platform. For the purposes of tailoring advertising, we may also provide a third-party advertiser with a stripped-down version of your email address, only in depersonalized form, and content that you post (such as user generated content) while using the services.

We do not have access to, and this Policy does not govern, the use of cookies and other tracking technologies that may be placed on your computer, mobile phone or other device used to access the Platform by unaffiliated third party ad technologies, ad servers, networks or any other unaffiliated third parties. Parties using these technologies may offer you ways to opt out of receiving targeted advertisements, as described below. You can receive tailored advertisements on your computer through a web browser. If you are interested in more information about tailored browser advertising and general ways to control cookies to prevent installation on your computer to serve tailored advertising, you can follow the Network Advertising Initiative's opt-out link or the group's opt-out link. Digital Advertising Alliance to opt out of receiving tailored advertising from companies participating in these programs. To prevent Google Analytics from displaying ads or serving online advertising from the Google network, please visit the Google Ads settings page.

When using the mobile application, you may also receive tailored advertising messages. All operating systems (iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices) provide their own instructions on how to prevent customized in-app advertisements from being generated. You can review the help materials and/or privacy settings of the respective operating systems to opt out of tailored in-app online advertising. For any other devices and/or operating systems, please use the privacy settings of the respective device or contact the platform operator.

Please note that because advertising technology is integrated into the Platform, even if you opt out, you will still receive advertisements on other websites and mobile applications. In this case, the ads will not be tailored to your interests. In addition, we do not control the advertising opt-out links above, nor do we check whether any particular company participates in these opt-out programs. We are not responsible for any choices you make through these mechanisms or their continued availability or accuracy.

6. Our Children Policy

We recognize the privacy of children and encourage parents and guardians to take an active part in the online activities and interests of their children. Children under the age of 13 or 16, if they reside in the European Economic Area, must not use or attempt to use the Platform Services. If we learn that we have received personal information (as permitted by applicable law) from a child under 13 or 16 years of age in the European Economic Area, we will take reasonable steps to delete such information.

Parents who believe that the Platform may have received personal information from their child under the age of 13 may submit a request here and request that such information be deleted.

7. How we use the information we collect

The Platform may use the information received on the Platform for the following purposes:

  • providing, administering and facilitating the use of the Platform, including personalized display of content;
  • processing or fulfilling your request(s) and/or order(s) for a course, product, service, information or feature;
  • communication with you regarding the account:
  • responding to your questions or concerns;
  • send you administrative and other communications and information about the Platform, including comments from instructors or assistants, changes to the Services, and updates to our Terms of Use and Privacy Policy;
  • informing or sending messages in the application about your course progress, bonus programs, new services and opportunities, sales promotions, newsletters and other available courses, which can be opted out at any time;
  • understanding and improving the Platform Services, as well as developing new products, services and features;
  • ensuring interaction and messaging between users;
  • creating your profile, managing account settings and registration information;
  • facilitate the technical operation of the Platform, including, but not limited to, troubleshooting and resolving problems, maintaining security, and preventing fraud and abuse;
  • responding to support calls, resolving problems and disputes;
  • creation, viewing, analysis and exchange of technical information;
  • analyzing trends and user traffic, tracking purchases and usage information;
  • advertising our Services on third party websites or mobile applications;
  • offering, performing or conducting sales promotions administered or sponsored by the Platform;
  • receiving feedback from users;
  • compliance with the requirements or tolerances of the law;
  • safeguarding the security and/or privacy of our users, employees, third parties, members of the public and/or the Platform in the manner we deem appropriate;
  • identification of unique users of various devices;
  • adaptation of ads on all devices.

8. When and how we may share or disclose your information with third parties

We will share your information (including registration and public information, profile and course information) with the following third parties or under the following circumstances and in the cases described in this Privacy Policy.

Your interaction with the teacher

We may share course information, assignments, post-course assessment results, certain registration information, and profile data with instructors or course assistants for courses you enroll in or request information about. When interacting with a teacher, for example, when you ask a question, your name will be available to him. We do not share your email address with teachers and assistants.

Third party business partners, service providers, contractors or agents

We may share information with third parties that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing and advertising services (including, but not limited to, redirected advertising), hosting and email services, customer service and support.

The collection and use of information by partners is subject to their privacy policies and other terms. You should review such privacy policies, terms, and other agreements.

Your interaction with other users

As mentioned above, your profile information may be visible to other users. In addition, information about you (such as your name) may be visible to other users if you ask a question to a teacher or assistant.

Data Analysis and Enrichment Services

As discussed above, we use third party analytics services such as Google Analytics to improve the Platform and better understand your needs when using it. We also use data enrichment services such as Clearbit, Intercom and InsideView. We may share your contact information, registration information, technical information, usage data, or anonymized information with data enrichment services that match it against a public database, including contact and social information from other sources, such as your email address, gender, company , title, photos, website addresses, social media IDs, and physical addresses. We use this information to provide you with a more efficient and personalized experience.

Transfer of control over the company, sale, merger or disposal of assets

If the Platform undergoes a transformation such as a merger, acquisition, corporate division or liquidation (including bankruptcy), sells some or all of its assets, we may transfer, disclose and share your personal information with the successor entity at the time of such transformation or its expectation (for example, peer review).

With your permission

We may disclose information with your consent.

Aggregate or anonymized information

We may disclose and use aggregated or de-identified information for any purpose.

Sales promotion

We may disclose your information as part of the promotions in which your courses participate on the Platform, to the extent necessary to administer, implement, sponsor or implement the promotion in accordance with applicable laws, rules and regulations (for example, to provide lists of winners and complete applications in the prescribed manner) or in accordance with the rules of sales promotion. We may share your information with third parties who assist us in administering promotions.

Advertise third party products/services

Although we do not currently advertise on the Platform, if we do so in the future, we may use and share with third party advertisers (and other third parties) certain technical information, usage data and/or aggregated information to form understanding of the demographics and preferences of our users. We may also allow advertisers to collect technical and aggregated information using tracking technologies, such as cookies and web beacons, which they may share with us. The information collected may be used to personalize the user experience through targeted, tailored advertising that increases the likelihood of providing information about products and services of interest to you (a practice known as behavioral advertising) as well as web analytics (for example, for traffic analysis and other end-user activities). users to improve efficiency).

To learn more about behavioral advertising or to opt out of receiving behavioral advertising from network members, visit the Network Advertising Initiative website. Please note that you do not completely opt out of receiving advertisements in this way. You will continue to receive standard ads. We have no control over the above opt-out tools and are not responsible for their operation or the companies' participation in these opt-out programs.

Social media components

The Platform may contain social media components, such as the Facebook Like button. The integration of these components allows third party social networks to collect certain information, such as the IP address and pages visited while using the Platform, and set cookies to ensure the correct operation of the component. Social media components are hosted by third parties or directly when using the Platform. Your interaction with these components is governed by the privacy policy of the company that provides them.

Safety, Security, Law Enforcement and Compliance with Legal Obligations

We may disclose your information to third parties at our discretion if we have a good faith belief that the disclosure:

(1) permitted or required by law;

(2) is requested in connection with a judicial, governmental, or legal inquiry, investigation, order, or proceeding;

(3) is required or reasonably necessary pursuant to the operation of a subpoena, order or other valid request or request;

(4) reasonably necessary to comply with our Terms of Use, this Privacy Policy, or any other legal agreements;

(5) is required to detect, stop, or otherwise respond to fraud, abuse, misuse, possible violations of law (or rules/rules), security issues, or technical problems;

(6) in our sole discretion, is required or reasonably necessary to protect against an imminent threat of infringement, property damage, or safety of the Platform, our employees, members of the public, and/or our Services.

We may also disclose your information to our auditors or legal advisors in accordance with our disclosure obligations and/or rights under this Policy.

9. How do we protect your information?

The Platform takes appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure or destruction of the data you share and we collect and store.

These measures may vary depending on the confidentiality of the data collected and stored. Unfortunately, no system can be 100% secure and we cannot guarantee that there will be no unauthorized third party access to communications between you and the Platform or any information provided to us and collected by us through the Platform.

At any time, unauthorized access or use, hardware or software failures, and other factors may compromise the security of user information. Your password is an important component of our security system. In this regard, you are responsible for its safety. Do not share your password with third parties. If your password has been compromised for any reason, you must change it immediately and email [email protected] if problems occur.

10. Your choices regarding the use of your information

You may choose not to provide certain information, but you may not be able to use certain features of the Platform. If you do not want to receive promotional communications from us, you can opt out:

(1) by following the unsubscribe instructions contained in the promotional message received;

(2) managing your email preferences by logging into your account with notifications turned off.

Please note that while you may opt-out and select certain email settings, we will send you communications about transactions and/or relationships in the Services, including, for example, administrative notices, order confirmations, important changes to the Services, and notices regarding our policies.

The browser you use may provide you with the ability to manage cookies and other types of local data storage. Your mobile device may give you choices about the collection or disclosure of location and other data. The Platform does not control these settings or default settings that are offered by the developers of the browser or operating system of the mobile device.

To prevent your data from being used by the Google Analytics tool for analytics, you can install the Google Analytics Opt-out browser extension. If you have any questions regarding your information, the use of that information, and your rights in any of the above situations, please contact us at [email protected]

12. How to access and update your information

You can access and update the information collected and maintained by the Platform in the following ways. You may update the information provided directly to the Platform at any time by logging into your account and updating your account information. You can also submit a request for access to your personal data at [email protected]

To manage the information the Platform receives about you from a third party platform or wireless device, please update your information and privacy settings by following the instructions provided by the third party platform or wireless device provider. When the Platform receives your information from a third party platform or wireless device, it is stored and used by the Platform in accordance with this Privacy Policy.

13. How to delete an Account and what happens when your Account is closed or deleted

Deactivating your account

If, as a student, you decide to delete your student account, please follow the instructions on the account settings page.

If, as a teacher, you decide to delete your teacher account, please contact us at [email protected]

If you need assistance or have any difficulty deleting your account, please contact us at [email protected] and we will use reasonable efforts to respond to your request within 24 hours.

Deleting or closing an account

Please be aware that even after your account is deleted or closed, some or all of your information may be available to others, including, but not limited to, any information that: (a) is included in communications with other users, comments, posts, applications, including but not limited to course comments; (b) copied, stored or distributed by other users; (c) provided or posted by you or another person, such as in public information materials; (d) hosted on a third party platform. Closing your account will not delete information that has been collected and already submitted in aggregate form, or information that, in our opinion, the deletion of which would cause undue hardship to the Platform. The Platform cannot and/or is not required to remove your information from third party platforms.

Even after your account is deleted or closed, we may retain your information in accordance with applicable law and for as long as we have a legal basis to do so. In addition, your information cannot be deleted from the servers of the third party platform you use to access the Platform. We may store backup copies of your information on our servers and databases (and/or on the servers and databases of authorized third parties with whom we partner) for lawful purposes, such as to assist with legal obligations, resolve disputes, and implementation of our agreements. Such information may be disclosed in accordance with this Privacy Policy, regardless of whether your account has been deleted or closed.

14. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. If we make material changes to the Privacy Policy, we will notify you in accordance with applicable law. Changes are effective on the day they are posted, unless otherwise noted. Subject to applicable law, if you continue to use the Platform after the effective date of any changes, such access and/or use shall be deemed to be your consent to be bound by and be bound by the amended Privacy Policy. The amended Privacy Policy replaces all previous Privacy Policies. For this reason, we encourage you to review the current Privacy Policy when using the Platform. Upon our request, you agree to accept or sign the non-electronic version of this Privacy Policy and any other policies or agreements established or made available through the Third Party Platform.

15. International operations. Note for users outside the US and EU

The Platform stores visitor and user information on servers located in the United States of America. By using the Platform, you consent to the storage of information in the United States of America. When using the Platform outside of the United States of America and the European Union, please be aware that the data and personal information transmitted is sent to and stored on servers in the United States of America or other countries. Data protection laws and other laws of the United States of America and/or other countries may not apply to your country. By submitting your data and/or using Our Services, you consent to the transfer, storage and processing of your data in the United States of America.

16. Questions

Contact us by submitting your request regarding any questions, difficulties or disputes arising in connection with our Privacy Policy at [email protected]. Indicate "Privacy Policy" in the subject line of the letter, then your message will be forwarded to the appropriate official. If you have an unresolved privacy or data usage question, please contact a third-party US dispute resolution company (free of charge) at https://feedback-form.truste.com/watchdog/request.
© 2022 All rights reserved. Primeclass learning platform.
Subscribe to useful newsletter